Shop Policies

Shipping:

All orders are shipped via Priority Mail and typically arrive within 7–10 business days. Because many of our products are handcrafted, processing times may vary depending on the item and current order volume.

We proudly ship throughout the United States and internationally. International shipping times and rates will vary based on destination.

Custom shipping options may also be available. For shipping quotes, international orders, or special delivery requests, please contact us at contact@konacaps.com or call (808) 482-1856 before placing your order.

Returns:

We want you to be happy with your purchase. Returns are accepted within 30 days of delivery for unused items in their original condition.

To request a return, please contact us before sending your item back. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

For questions regarding returns, please contact us at contact@konacaps.com or call (808) 482-1856 before placing your order.